Customer Summary

I got a question from one of my consultants at Dynamics Innovations: Why SOP Customer Returns does not affect Customer Summary Inquiry?? I checked this a dozen of times and wanted to say it does affect, but unfortunately I couldn’t! SOP returns does not affect customer balance inquiry: Receivables management returns are included, but Sales Order Processing Returns are not, I reported this on Connect and waiting for reply, please vote guys to get this done! Regards, — Mohammad R. Daoud MVP – MCT MCP, MCBMSP, MCTS, MCBMSS +962 – 79 – 999 65 85 me@mohdaoud.com www.mohdaoud.com

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Customer Summary