Every once in a while we have to refund a customer. For recording a refund in GP, you can use one of following three options: Refund customer for an overpayment (Credit Balance) in cash, using credit card or write a check Refund customer for a paid invoice (Return) Refund Checks Module Option 1: Refund customer for an over-payment (Credit Balance) For this you will need to enter a debit memo
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How to enter a refund for customer in Microsoft Dynamics GP?