Recently I was asked to look into an error a client was receiving while standing up a new Citrix server installation for their Dynamics GP 9 clients: NOTE: If you are recieving this error while attempting to upgrade from Dynamics GP 9 to Dynamics GP 10, see this article . When we hit the debug button to look at the underlying VBA code, we saw this line: Based on the line of VBA code above, I knew that a connection to a database was needed, and the RetrieveGlobals9.dll was not installed on the new Citrix server
Continue reading →