Working with Customers remotely

Many of us support customers remotely to save time and avoid any unnecessary costs, some customers can afford a remote connection with high technology to make the helpdesk support engineer life easier, however others are not!

To workaround this we used to use http://www.TeamViewer.com before, but after realizing the cost of the product that is around 800$ we have switched to http://www.AMMYY.com, it is a simple remote desktop sharing application that works perfectly without the need to perform any complicated installations and cost is affordable (around 30$!).

We do support our own accounting department who are in the same building but different floor remotely!

Regards,
–
Mohammad R. Daoud MVP – MCT
MCP, MCBMSP, MCTS, MCBMSS
+962 – 79 – 999 65 85
me@mohdaoud.com
http://www.di.jo

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Working with Customers remotely

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