Category: Partner Technical Services

Microsoft Dynamics GP 2016 R2 Is Now Available!

Microsoft Dynamics GP 2016 R2 is now available!
Sivakumar Venkataraman - Click for blog homepage
We are very excited to announce the release and all the features it has to offer.  Check it out today!!

The Microsoft Dynamics GP team is pleased to announce that Microsoft Dynamics GP 2016 R2 has released!   Dynamics GP 2016 R2 continues the great value delivered in previous Dynamics GP releases.  Dynamics GP 2016 R2 includes enhancements to SmartList Designer; Power BI reports available on the home page in web client; key additions to the Project Accounting and Requisitions; and 25+ functionality features prioritized by customers.

Microsoft Dynamics GP 2016 Product Download Page 

Customers – Click here. Partners – Click here.

Check out the Fix List.

Microsoft Dynamics GP 2016 R2 What’s New click here.

Microsoft Dynamics GP 2016 System Requirements click here!

Microsoft Dynamics GP 2016 Upgrade Hot Topic click here!

Happy downloading…

Until next post!

from Dynamics PTS Team Blog

Using Resco MobileCRM Woodford Solution for Configuring Field Service Mobile App

I was recently working on a Field Service functionality demo, where I had to demonstrate the Field Service mobile app, with additional Field Service entities like Work Orders, Agreements and Bookable Resources to be set up using the mobile device.

As we needed the Resco MobileCRM Woodford Solution to be deployed in CRM Online, I downloaded the trial solution from the link below.

Once downloading and installing this Solution for Dynamics CRM 2016 Online Update 1, I tried to go to Settings >> MobileCRM >> Woodford and access the MobileCRM Woodford setting.

It immediately promoted me with an error as shown below.


Ideally the system should prompt you with a screenshot to increase the isolated storage for Silverlight as shown below.


However, I was getting the same error message irrespective of the browser used.

On doing some troubleshooting, I was running the browser in InPrivate mode and I realized that this setting was causing the issue.

I tried to run the browser in the normal mode, and I was able to set the isolated storage setting properly and go ahead with configuring the Field Service Mobile app using the settings as explained in the article below.

Hope this helps.

from Dynamics PTS Team Blog

Microsoft Dynamics 365 Roadmap

Following an exciting launch, we announced and published the Dynamics 365 public roadmap. The roadmap covers both Enterprise and Business Editions of Dynamics 365.

Check out the public roadmap here (


Why should prospects, customers, and partners care?
The publicly accessible roadmap site enables a real-time view into our available and planned product capabilities. With this site, we can more effectively endorse commitment of new and upcoming features that improve our competitive advantage in a repeatable and predictable manner to our prospects as well as build trust with our customer as they plan future investments in Dynamics 365.

What Applications are covered in the product roadmap?

  • Dynamics 365 for Sales
  • Dynamics 365 for Project Service Automation
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Operations
  • Dynamics 365 for Financials

from Dynamics PTS Team Blog

Microsoft Dynamics 365 – Now Generally Available!

Last month we unveiled and provided a first look at Dynamics 365, showing off the capabilities our customers can expect from our latest generation of intelligent business applications. Today, we are excited to announce that Dynamics 365 is generally available.

The first thing users will see with Dynamics 365 is that we are bringing our business applications closer together in how they look, feel and integrate with each other. To better enable end-to-end business processes, we have unified the navigation and core user experience across each of the Dynamics 365 applications. It remains clean, beautiful, and familiar and it gives you the ability to seamlessly move from one application to another without switching windows.

And when a user logs into Dynamics 365, the home-screen will show you all the Business Apps and information relevant to you or your role. With one click, users can connect to Microsoft AppSource, quickly and easily locating the most relevant capabilities from hundreds of precisely curated additional business apps enabled by our partners.

Simple, consistent navigation is only the beginning. Dynamics 365 delivers significant new capabilities across all application areas, moving our proven industry leading in-market solutions to the next level:

  • Dynamics 365 for Sales adds new social selling capabilities enabling people to share knowledge and participate in social conversations, find and connect with new companies and people to generate new leads. In addition, gamification is moving from preview to global general availability. It will expand beyond sales scenarios to help teams across the entire organization collaborate and compete in fun, engaging contests. With highly visible contest results, users are motivated to perform their best for themselves and their teams, leading to increased performance, productivity, and adoption.
  • Dynamics 365 for Customer Service, helps agents use relevance search to quickly find related content and use faceting to filter to the right record. Agents are now able to edit records directly in a grid while respecting the business rules for the entity.
  • Dynamics 365 for Field Service, helps organizations improve resource productivity by enabling service organizations to fit in more appointments each day by automatically optimizing technician schedules to minimize driving distance between appointments. Connectivity with IoT is now seamlessly integrated at the platform level enabling connected device signals received to initiate many business processes, such as automatically dispatching a technician for preventative maintenance, as well as the ability to send back commands directly from within the application, for example resetting a sensor.
  • Dynamics 365 for Project Service Automation, enables unified resource scheduling and service billing experiences, allowing organizations to leverage scarce resources and skillsets not only across field and project-based services, but any source of resource demand.
  • Dynamics 365 for Operations, the evolution of Dynamics AX on Azure, is our complete business management solution with industry capabilities around Retail, Distribution, Manufacturing, Public Sector and Service industries, across the spectrum of backend operations into Financials for upper mid-market and larger customers. With this update, Dynamics 365 for Operations will add country specific versions of the app for 18 new markets.  Also, as announced last month, we will provide a Cloud Connected on-premises deployment option (available in first half of 2017), with all the inherent benefits of the cloud. The Fall update adds a Vendor Collaboration portal to streamline key processes including Invoicing, a reimagined approach to Cost Accounting, enhanced deployment options for Retail store environments, out of the box support for US Payroll, including Affordable Care Act Reporting, and myriad additional functional enhancements across the product.
  • Dynamics 365 for Financials, our comprehensive business management solution for small- to midsize- businesses (SMBs), that has generated tremendous excitement through its public preview program as Project “Madeira” is now also generally available, delivering everything SMBs that have outgrown their basic accounting software require, powered by the Microsoft cloud.

The general availability of Microsoft Dynamics 365 is an important milestone. We are incredibly excited to get it into the hands of our partners and customers to enable them to better engage with their customers, empower their employees, optimize their operations and transform their products, services and business. We can’t wait to see how these applications empower you to achieve more. Please let us hear about your success.

from Dynamics PTS Team Blog

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