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SmartConnect Classroom Training Events for Fall 2013
Did you know as of July 1, 2013, Service Providers can offer hosted Microsoft Dynamics GP solutions through Remote Desktop Services (RDS) running on Windows Azure Virtual Machines? The service provider must obtain the RDS SALs (Subscriber Access Licenses) through a Â Microsoft Services Provider License Agreement (SPLA). To read more about licensing RDS with Windows Azure Virtual Machines, see: http://www.windowsazure.com/en-us/pricing/licensing-faq/ and the Product Use Rights (PUR) document.
While the Microsoft Dynamics GP 2013 web client offers browser access to the application, there are a few peripheral components that require Remote Desktop Services (formerly known as Terminal Services) for access in a hosted solution. It is now possible to offer these Microsoft Dynamics GP components on Windows Azure Virtual Machines using session-based hosting through RDS. The Microsoft Dynamics GP 2013 on Windows Azure white paper contains guidance on the configuration of RDS on Windows Azure Virtual Machines. You can find the white paper on Partnersource at https://mbs.microsoft.com/downloads/partner/GP/MicrosoftDynamicsGP2013onWindowsAzure.docx.
On a side note – we’re interested in your Dynamics GP on Azure stories!Â Do you have an interesting use for Azure in your Dynamics GP implementations?Â Do you have a customer story that is unique or interesting?Â Please let us know!Â Please email me at firstname.lastname@example.org and let me know your story!
Part 4 – Tools for Troubleshooting Web Client issues: the Web Client Diagnostic tool
In Part 2 andÂ Part 3 of this series, I talked about resolving Web Client implementation (installation if you will) and functional issues, respectively, along with some specificÂ information that must be compiledÂ to aid in the troubleshooting process.
No troubleshooting process would be complete should we not have the appropriate set of tools to aid in capturing some of this data. Let’s start with the one tool you are most likely to use when opening a support case with Microsoft: the Web Client Diagnostic tool – in reality, is more like a set of diagnostics than _a_ diagnostic in particular.
The Web Client Diagnostic tool can be accessed once you create a support case and after the creation of an MS Solve caseÂ (also known as a Microsoft FixÂ It center case). The tool must be executed on both web server(s) and session host(s). The tool will collect important data that will allow Microsoft Dynamics GP Support to resolve your case. If you do not receive an invitation to execute the Web Client Diagnostic tool, you are encouraged to ask the Support Engineer on your case to send said invitation.
|Support Case submitted|
As you become more and more familiar with Web Client support cases, the above message is quite important. If this is missed after creating the case, the support engineer taking your case has no way to provide the Fix ItÂ URL shown above back to you.
The support engineer taking your case will need to generate a new link for you to use and pull the diagnostic information.
The URL in the message is what you should copy off to either your email or another editor for safe keeping. Once that is done, you can access both web server(s) and session host(s) machine(s) and then paste the URL into the Web browser and following the guidance provided.
|Automated Troubleshooting Services window|
This is the default page that will be presented after pasting the URL into the browser once the Diagnostic Web site is launched. Once the Web page is opened, click on the âRunâ and the diagnostic packageÂ will be downloaded to the local machine.
|Run the Microsoft Automated Troubleshooting Services app|
Once fully downloaded, you will then again be prompted to Run (or Donât Run) the diagnostic. At the point is where the Diagnostic starts running through its wizard based UI.
|Info Screen and Online Privacy Statement|
Accept the terms and condition to actually allow Microsoft to gather Web Client specific data points.
|Diagnostic Components download|
Once accepted, all the diagnostic components are downloaded to the server you are running it on.
|Select where to run the diagnostics|
Once downloaded, select This Computer as your option and choose Next. The option ofÂ A different computer is currently not working as intended.
|The package is executed|
The Diagnostic tool will then create an multi-task execution package of all the steps to be completed for data collection.
|Configuration and Setup information|
Next the Diagnostic will begin its first data collection process, focused onÂ Web Client configuration and setup data,Â once you select on the Start button.
|Session Central and Session Host machine tasks|
Once the installation and configuration data is collected, the Diagnostic tool will perform data collection on the Web ServerÂ (running Session CentralÂ Service)Â and Session Host machines. This screen allows you to click on a hyperlink to obtain further information on the information to be collected.
|Session Central and Session Host data collection executing|
Click Next to begin the data collection process on Session Central and Session Host.
After gathering all of the information requested, the Diagnostic then packages the data up for submission to the Diagnostic web site. That submission will occur once you select the Next button.
The Diagnostic tool will compile a number of screenshots, a list of Internet Explorer add-ons, performance data, machine configuration data, certificates andÂ portÂ bindingÂ information, URL reservation, and much more. Some of this information is collected using command line programs which I will talk about in a future installment.
|Send diagnostic data to Microsoft|
You can then save a copy of the diagnostic data prior to submitting it to Microsoft.Â This data is packaged in a cabinet file (.cab) for ease of submission and compression. Click the Send button to initiate the submission of the cab file.
Once the file has been submitted, then the process is complete. The file is then attached to the original support request, via the MicrosoftÂ Service Request (SR) number created by the Fix It.ï»ż
Tomorrow I will talk about Fiddler and how they can be used throughout the troubleshooting process.
Until next post!
Mariano Gomez, MVP
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Troubleshooting the Microsoft Dynamics GP 2013 Web Client – Part 4
July 24, 2013
Â· Mariano Gomez Â· No Comments
Tags: architecture, extender, microsoft, project-accounting, reporting, Sales Order Processing, security, Smartlist Builder, united-states Â· Posted in: Blogs I Follow Total Views: 511
Search Dynamics GP Blog. Subscribe. Enter your E-mail address in the box below and subscribe to our blog feed. Subscribe in a reader Â· â 7/30: Accounts Receivable Month-end Procedures in Dynamics GP Â· What Are TheÂ …
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Support Debugging Tool – Finding Tables that make up Windows …
July 23, 2013
Â· tidestone Â· No Comments
Tags: 04101-207-761-2133, 3rd-floor, accordion, collapsible, cookie, dynamics, rights, rights-reserved, solutions, tidestone-solutions, type, var-collapsible Â· Posted in: Blogs I Follow Total Views: 242
We recently released a new set of templates for Extender and SmartList Builder to use with Microsoft Dynamics GP 2013. I wanted to outline for you what they are and why I think they are a great resource for everyone to use.
SQL Server Reporting Services 2008 R2 introduced many features in the area of graphical display of information. According to MSDN, there were three new features introduced in SQL Server 2008 R2âmaps, sparklines and data bars and indicators. This final article of a three-part series on data visualization will explore the features of indicators as we build reports using Dynamics GP data.
Setting the Stage
Indicators are a way of providing immediate visual clues about the status of something. For example, while bar charts are a nice way to compare things to each other, sometimes you want to know the status of things right now so you can take immediate action. Are sales up or down right now? Is there an inventory shortage? By using indicators, you can provide those immediate clues to users that allow them to see the status and then look at the details.
According to Microsoftâs TechNet website, here are four benefits of indicators:
- Trends by using trending-up, flat (no change) or trending-down arrows
- State by using commonly recognized symbols, such as checkmarks and exclamation marks
- Conditions by using commonly recognized shapes, such as traffic lights and signs
- Ratings by using commonly recognized shapes and symbols that show progress, such as number of quadrants in a square and stars
In this example, letâs build a report that provides indicators based on how much of each item we are selling. The report is going to be grouped by customer class and item class.
First, once we launch Report Builder, weâll create a data source.
Second, we create a dataset. Here is the query for the dataset.
Once the dataset is created, we will use the toolbar in Report Builder to insert a matrix.
The next step is to add a column where the indicator will be placed.
Click in the matrix and then highlight the Extended Price column. Right-click and choose âInsert Column,â then âRight.â
From the toolbar, click âIndicator.â
Click the new column in the Item Description row.
A window showing indicators appears. In our case, weâre selecting the five-star indicator in the Ratings group.
Once you have placed the indicator in the matrix, right-click on it and choose âIndicator Properties.â
Click on âValues and States.â
Enter the ranges that will determine which star will appear. You will see that there are various options for customizing the indicator on this window.
Enter the values and click âOK.â
Hereâs how the report appears in Design mode.
Click the âRunâ button to view the report.
Expand the report to view details by Item Description. Notice the varying amount of colors in the stars based on the sales value.
As you can see, the report indicates (Notice how I used the word?) the Cantata FaxPhone 9800 is doing well, whereas the Shoulder Rest â Deluxe White is not.
This article just scratches the surface of adding some visualizations using indicators to your SSRS reports. In just a few steps, you can add these visual elements to your reports. Feel free to experiment using Report Builder or Visual Studio.
For more information, please contact our Microsoft Dynamics GP Support Center.
A few days ago, Errol Schoenfish on the Inside Microsoft Dynamics GP blog announced the forthcoming Microsoft Dynamics GP 2013 SP2 (or H2 as he named it) for Q4 of the 2013 calendar year. The part of the announcement which âŠ Continue reading â
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Microsoft Dynamics GP 2013 SP2 Announced for Q4
July 23, 2013
Â· Ian Grieve Â· No Comments
Tags: business analyzer, Dexterity, internet, manufacturing, microsoft, microsoft-dynamics, project-accounting, Smartlist Â· Posted in: Blogs I Follow Total Views: 365