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CBM Cash Receipt Customer GL Posting Account Error

A user reported this issue when he tried to enter a cash receipt in CBM module. Following error message prevented him from continuing further.

Screen Shot 2015-02-23 at 3.10.24 PM

This error was confirmed to be happening only for one particular customer record. For all other customers, it worked.

We basically do not have posting accounts setup for each customer or customer class. So it is absolutely no way due to missing posting accounts. Several minutes later, decided to compare customer records between this particular customer and one other customer that’s working.

REASON: Customer Class ID for this customer record was wrong and was not part of the list of customer classes that we have setup on our company. Because this class ID was wrong, posting accounts validation stopped right there and threw a message that was totally irrelevant to actual reason.

RESOLUTION: I changed the customer class ID for this customer with an existing one. User could then enter a cash receipt in CBM.

Troubleshooting issues successfully is probably the best way to end a business day!

VAIDY

Filed under: #MSDYNGP, Cashbook, CBM, Troubleshooting

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CBM Cash Receipt Customer GL Posting Account Error

February 23, 2015 · Vaidyanathan Mohan · No Comments
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Announcement: Blog consolidation

The Microsoft Dynamics GP Support team is pleased to announce that we’ll be consolidating our two blogs: Developing for Dynamics GP and Dynamics GP Support and Services Blog, into a single location.

 

Moving forward all content from the Microsoft Dynamics GP Support Team will be posted to the Dynamics GP Support and Services Blog.  The content in the Developing for Dynamics GP blog will remain at its current location for your future reference, but be sure to check the Dynamics GP Support and Services Blog for all newly published content from the Microsoft team!  Specifically, the upcoming Service Based Architecture blog series that will introduce you to this exciting new functionality in Microsoft Dynamics GP 2015.

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Announcement: Blog consolidation

February 16, 2015 · Lucas Miller · No Comments
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Microsoft Super Bowl XLIX Commercials: #Empowering

Super Bowl XLIX is now over and congratulations are in order for the now 4-time champion, the New England Patriots organization led by head coach Bill Belichick and quarterback Tom Brady. I must also extend congrats to the Seattle Seahawks who put up quite the fight until the end, and simply could not complete the rare feat of a back-to-back championship.

You can catch the game highlights below:

And speaking of winners, how about those touchy Microsoft #Empowering Super Bowl commercials (remember Super Bowl XLVIII ones?) Microsoft came up with two real life examples showing where their technology is being applied to improve the lives of people. You be the judge of these two ads.

Braylon O’Neill’s story

Microsoft Super Bowl Commercial 2015: Braylon O’Neill   

Braylon was born with a strong sense of determination. He was also born without the two bones that make up the lower leg: the tibia and the fibula.

At just 11 months old, Braylon was fitted with his first prosthesis. His doctors use technology to track his gait mechanics and make adjustments that maximize his strength and performance. Braylon is now an unstoppable speed demon – in races with CAF (Challenged Athletes Foundation) he has taken home medals and inspires others to reach beyond their limits

Estella Pyfrom’s story

Microsoft Super Bowl Commercial 2015: Estella’s Brilliant Bus

Estella Pyfrom could have chosen to enjoy a nice quiet retirement. Instead, she had an idea that would change her life and the lives of thousands of families.

At the age of 71, Estella decided to spend her life savings and build a bus to bring technology to underserved communities. Today, Estella’s Brilliant Bus has helped more than 60,000 children gain access to technology and envision a bigger, brighter future for themselves.

Click to find out more about Microsoft #Empowering. Catch more Super Bowl XLIX videos on the NFL’s YouTube Channel.

Until next post!

MG.-
Mariano Gomez, MVP
Intelligent Partnerships, LLC
http://www.intelligentpartnerships.com/

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Microsoft Super Bowl XLIX Commercials: #Empowering

February 2, 2015 · Mariano Gomez · No Comments
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SOP Quick Print feature does not work when window ribbons are enabled

Happy New Year!! Hope all of you had a great time with family and friends and that you are back getting used to the daily grind once more.

Today, I want to kick off the year with an issue in Sales Transaction Entry window related to the cool ribbons implemented since Microsoft Dynamics GP 2013 R2. By now, you are probably getting used to the absolutely gorgeous user interface which features Microsoft Office style ribbons on every window. Furthermore, you probably already know that the use of such ribbons is actually customizable and in many ways optional – albeit being the default configuration – as described by fellow Microsoft Dynamics GP MVP, Leslie Vail in her article GP 2013 R2 Ribbons. As it turns out, there’s a Dex.ini switch, EnableWCRibbons=FALSE, that controls whether ribbons are enabled within Microsoft Dynamics GP or not. When ribbons are enabled, users can further customize the appearance of the action pane or return to the traditional menu bar for each window.

User Preferences window

Yesteryear (2009), I wrote an article talking about The wonders of CTRL+Q: saving and printing SOP documents in one step and how the Quick Print feature made life easier to the poor souls out there who needed a quick shortcut to printing SOP documents from the Sales Transaction Entry window. In that article I detailed the mechanics behind the feature, written by my good friend David Musgrave.

As fortune would have it, when ribbons are enabled and you are either using the Action Pane or the Action Pane Strip layouts, the Quick Print feature does not work. However, if the User Preference is returned to Menu Bar (you will need to exit Dynamics GP and re-launch for the changes to take effect), the Quick Print option (and CTRL+Q keyboard combination) works just fine.

While clearly an inconvenience, this can hardly be labeled a bug since the feature is still present within the application when the Window Command Display setting is set to Menu Bar as part of the user preferences. It would be nice, however, to have this fixed for Dynamics GP in desktop client mode. I can see how this may or may not work under web client mode as the browser keyboard shortcut combinations take precedence over the application’s shortcuts.

Until next post!

MG.-
Mariano Gomez, MVP
Intelligent Partnerships, LLC
http://www.intelligentpartnerships.com/

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SOP Quick Print feature does not work when window ribbons are enabled

January 7, 2015 · Mariano Gomez · No Comments
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Tech Tuesday: Setting Timeout for SmartView Internal and SmartView External

Each week we like to give you a bit of technical news that could benefit you now or in the future with our products! This week’s Tech Tuesday is from our Quality Assurance, Jared Dux, on timeout errors within SmartView Internal and External.

If you are reporting a large number of records and fields you may have ran into a timeout error as seen below.

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Tech Tuesday: Setting Timeout for SmartView Internal and SmartView External

January 7, 2015 · Frank Hamelly MCP-GP MCT MVP · No Comments
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GP 2015 Web Client Uninstall – Issue & Resolution

In my earlier post, I discussed about an issue that I came across while installing web client. This one’s while uninstalling the web client.

My VM is added to my work domain and when I installed web client, my VM was connected to my work network. Back at home, in my holidays, I was experimenting with various stuff. Got my VM web client corrupted and decided to uninstall it.

Running the web client uninstall started off properly but threw the following error soon after:

Screen Shot 2015-01-02 at 6.45.37 PM

Screen Shot 2015-01-02 at 6.45.48 PM

You may see the point in time at which the uninstall process stopped: ConfigureUsers.

Tried various things, as usual, but could not fix it. Every time I tried to uninstall, it stopped exactly at ConfigureUsers.

My instinct was telling me that it was something to do with domain network issue. As I was trying this at home, it could probably be something related to that.

I connected to my work VPN and then restarted the uninstall process. This time around, the process went on smoothly and completed.

Screen Shot 2015-01-02 at 6.49.15 PM

Remember. If your machine (or a VM) is affiliated to your work domain when you installed the web client, make sure that your machine (or a VM) is connected to your work domain when you try to uninstall.

This makes a world of difference. You do know what that difference is, by now.

VAIDY

Filed under: #MSDYNGP, Dynamics GP 2015, GP 2015, GP Web Client, GP2015, Microsoft Dynamics GP, Troubleshooting, Web Client

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GP 2015 Web Client Uninstall – Issue & Resolution

January 6, 2015 · Vaidyanathan Mohan · No Comments
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GP 2015 Web Client Installation – Port Conflict Issue & Resolution

I have been doing some R&D with GP2015 (Desktop & Web Client) on my virtual machine for almost a week now. On that note, let me share with you one particular issue, that’s a bit silly, yet possible to be faced by many of you out there.

I had a working instance of GP 2015 Web Client on my VM (that’s connected to my work domain). I uninstalled it due to an SSL conflict with local web site. Uninstall went on smoothly.

I worked on that local web site stuff and decided to install web client back. When I began the installation, following error message happened:

Screen Shot 2015-01-02 at 3.49.01 PM

Screen Shot 2015-01-02 at 3.50.47 PM

I had no idea about this port, as this port number was never used while setting up the web client installation. I am not an expert in networking either. So googled this error and got this link on Microsoft Support KB: How to determine which program uses or blocks specific transmission control protocol ports in Windows.

I used the command netstat -ano to figure out which process is using the port 48665. Below is the list that I got:

Screen Shot 2015-01-02 at 3.50.25 PM

Highlighted on RED box is the one that was using the port 48665. This process was System Process, as found through Task Manager:

Screen Shot 2015-01-02 at 4.15.35 PM

Well, only to that extent could I proceed. My instinct asked me to restart the VM once and see if that clears this port. And it did.

Screen Shot 2015-01-02 at 3.55.00 PM

And my web client installation went on well and completed without any issues.

Reason: After uninstalling my Web Client earlier, I did not restart my machine. I continued with the local web site task and tried to install Web Client again. Previous installation would have held that port (just my assumption) and did not release it till I restarted my VM.

Resolution: If you are going to install Web Client, just make sure that you restart the server.

On my next post, I shall discuss about an issue that I faced while uninstalling my web client and the resolution to the same.

VAIDY

Filed under: #MSDYNGP, Dynamics GP 2015, GP 2015, GP Web Client, GP2015, Microsoft Dynamics GP, Troubleshooting, Web Client

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GP 2015 Web Client Installation – Port Conflict Issue & Resolution

January 2, 2015 · Vaidyanathan Mohan · No Comments
Tags: , , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 53