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Using Forums Effectively by Jen Kuntz

David Meego - Click for blog homepageForums are fantastic. They provide a free community based support platform with contributions from a wide range of users and professionals.

Many Microsoft employees, Microsoft MVPs (Most Valuable Professionals), GPUG All Stars and experienced users donate their time to help the community. There only reward being thanked and having their responses marked as answers.

There are three primary forums for the Microsoft Dynamics GP product and these are the ones that I try to monitor and help out with.

The links are also on the right hand pane of the blog in the Forum Links section.

My friend Jen Kuntz from Kuntz Consulting has written a great article that explains how to get the most out of the forums and what some of the best etiquette is when using the forums. Please have a read:

Enjoy

David

PS: I am very glad she mentioned not to cross post on multiple forums. It is very frustrating to have to duplicate responses multiple times. Just post on one forum, if nothing happens after a few days, then try another if you must.

This article was originally posted on http://www.winthropdc.com/blog.

Filed under: Dynamics, GP, GPUG, Microsoft, News Tagged: Blogosphere, General, News

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Using Forums Effectively by Jen Kuntz

August 8, 2016 · WinthropDC · No Comments
Tags: , , , , , , ,  · Posted in: Blogs I Follow Total Views: 33

PSA: The No More Ransom! Project

David Meego - Click for blog homepageFollowing on my previous Public Service Announcements (PSA) about scammers and user credential hacks, today I have one on ransomware.

A while back, I posted a warning about Backups and Cloud Storage and how ransomware and in particular crypto viruses could destroy your cloud backed up files if they are automatically synchronised with your local files.

You are still safest to have a back up on a drive or system that is not always connected, and avoid getting ransomware on your system.

The problem of ransomware has prompted the National High Tech Crime Unit of the Netherlands’ police, Europol’s European Cybercrime Centre and two cyber security companies – Kaspersky Lab and Intel Security to create a project to help users infected with ransomware and also help them avoid being caught in the first place.

The project has a web site which has information on prevention, including my personal favourite setting….

Every time I sit on a new machine, I always turn off the Hide extensions for known file types option in Windows Explorer. I wish that Microsoft would remove this option or default it to off as it makes it really easy to hide program and script (.exe, .scr, .com, .vbs) extensions.

For example: you will be able to tell when AngelinaJolieNude.jpg is really AngelinaJolieNude.jpg.exe.

Just open Windows Explorer (Win+E) and on the View menu/ribbon select Options and change folder and search options.

HideExtensions

Anyhow, back to the No More Ransom Project.

The website also has tools which can help you identify the encryption method and keys used on an infected system and also provides decryption tools. While they cannot guarantee being able to fix an infected system, they have helped many who have been caught.

Go check out the site:

The primary advice on the site is:

The general advice is not to pay the ransom. By sending your money to cybercriminals you’ll only confirm that ransomware works, and there’s no guarantee you’ll get the encryption key you need in return.

Keep Safe

David

This article was originally posted on http://www.winthropdc.com/blog.

Filed under: News, Public Service Announcement Tagged: General, News

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PSA: The No More Ransom! Project

August 1, 2016 · WinthropDC · No Comments
Tags: , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 36

Friday Funny: Check out The Floppotron 2.0

David Meego - Click for blog homepageYou might have seen music played by devices with stepper motors before. You know, moving the drive head on a floppy drive or the print head on a dot matrix printer to play a simple tune.

Well, Paweł Zadrożniak from Poland has taken it to the next level with his mad creation, The Floppotron 2.0.

Using sixty-four floppy drives, eight hard disks and two scanners, he has built a computer hardware orchestra and has now recorded a number of musical pieces for the world to enjoy.

Below are the videos he has released so far:

The Floppotron (direct link)

 

The Floppotron: Smells Like Nerd Spirit (direct link)

 

The Floppotron: Hawaii Five-O (direct link)

 

The Floppotron: Game of Thrones (direct link)

 

The Floppotron: Darude – Sandstorm (direct link)

 

Watch Paweł’s YouTube channel for his new releases.

Enjoy

David

This article was originally posted on http://www.winthropdc.com/blog.

Filed under: Fun Tagged: Friday Funny, Fun

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Friday Funny: Check out The Floppotron 2.0

July 22, 2016 · WinthropDC · No Comments
Tags: , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 70

PSA: Microsoft will never call you or ask you to call them

David Meego - Click for blog homepageRecently, I posted an article: Friday Funny: Fake Microsoft Scammer Tries to Scam Ex Microsoft Employee, where an ex-Microsoftie had some fun with a scammer using a virtual machine which could be damaged without any actual risks to his computer.

Today, I came across a scam site that could catch the unwary. So I decided to write this Public Service Announcement (PSA) article to help keep people safe.

So, I accessed an old favourite on my internet browser and the web site that the shortcut URL accessed was no longer active. Watching the address bar, I saw it go through a few redirections before it ended up at the following scam site (not hyperlinked on purpose).

  • http:// mstech-online.site/en-warning.html

This site has the look and feel of a Microsoft site and even calls itself Microsoft Support.

Note: If you open the site you will probably need to use Task Manager to kill your browser session as the dialog will make it almost impossible to close nicely.

Bullshit3

Once loaded, it then opens a dialog and plays a sound file.

Bullshit

So here is a reminder:

Microsoft will never call you or ask you to call them

This is a scam, designed to scare you into calling them. Once you call, they will scare you into giving them access to your machine via GoToMeeting or LogMeIn and will then either install a virus or apply a registry password to lock you out of your machine and exhort payment via credit card.

If you ever get a Virus or Malware notification from your browser that asks you to call a number or go to a website, it is a scam.

I have reported this site already, feel free to report it or any other technical support scam using the site below:

Keep safe

David

This article was originally posted on http://www.winthropdc.com/blog.

Filed under: News, Public Service Announcement Tagged: General, News, Scam

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PSA: Microsoft will never call you or ask you to call them

July 18, 2016 · WinthropDC · No Comments
Tags: , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 60

#GPPT GP Power Tools Feature Demonstration Videos 2

David Meego - Click for blog homepageThis is just a quick post to let you know that another GP Power Tools Feature Demonstration video has been releaed on the Winthrop Development Consultants YouTube channel.

Read on for more information.

We will continue to release more feature demonstration videos as time goes on. These videos are designed to be both a sales tool and also a support tool.  You should be able to watch the video to show you what the product can do, as well as learn how to use the features yourself.

The second video in the series covers GP Power Tools usability enhancements ….

GP Power Tools – Usability Enhancements (direct link)

You can find the videos on the GP Power Tools Videos page accessible from the GP Power Tools Portal page or by using the menu on the blog.

Enjoy

David

This article was originally posted on http://www.winthropdc.com/blog.

Filed under: Dynamics, GP, GP Power Tools, Microsoft, Products, Training Tagged: GP Power Tools, GPPT, Training

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#GPPT GP Power Tools Feature Demonstration Videos 2

July 12, 2016 · WinthropDC · No Comments
Tags: , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 49

Friday Funny: Fake Microsoft Scammer Tries to Scam Ex Microsoft Employee

David Meego - Click for blog homepageThis Friday Funny is also a Public Service Announcement.

Hopefully, most of you (as tech savvy readers of my blog) are aware of the “Microsoft support” or “Windows support” scams that are still catching people. The scam comes in a couple of variants, but the end result is the same…. They get money or personal data from you.

The scam as I have personally seen it, starts with a phone call to you from “Windows support” (they used to say “Microsoft support”) saying that your computer has sent data to them saying that it has a virus.


IMPORTANT NOTICE

Windows does not send any telemetry back to Microsoft that includes PII (Personal Identifiable Information). It does send error data and some usage data back, but this is all anonymous and designed to help Microsoft fix issues and improve Windows. There is nothing sent back that will allow Microsoft to know who you are.

Microsoft Support will never cold call you. Firstly because they don’t know that you have a virus and secondly because they don’t call you. You call them.


The second variant is when a dodgy website displays a message saying you have a virus and to call a number to get it fixed. If you call them, the scam takes a similar path.

In both cases, you don’t have anything wrong with your machine.

Once the “technician” (read scammer) has you on the call, they will get you to look at something in Windows that looks scary but is actually standard and behaving the way it should be. They will then get you to give them control via LogMeIn or GotoMeeting. Once they have control, they will show you more scary technobabble to make you believe you have a virus.

They will then try to sell you a support plan, or make you pay for them to fix the issue. Bingo, they just scammed you out of your hard earned money.

There is also the possibility that they might actually install software which is malicious, such as a real virus or Trojan that can capture your personal information such as passwords or credit card and bank details.

So I recently found this video by an ex-Microsoftie (like myself) who decided to “play along” with a scammer on a virtual machine and see where it took him.

Fake Microsoft Scammer Tries to Scam Ex Microsoft Employee (direct link)

I think it is great to show how the scammers work and what they say.

For your info. I normally try to keep the scammers on the line for as long as possible. This way they are not calling someone else who might get caught. My record is having a scammer waiting 45 minutes for my machine to start up before he finally hung up.

If I don’t have time, then I will hit them with a 120db siren that I have on my desk. If they are still on the call after a 20-30 second blast, then when they ask what the noise was, I will say that my bullshit detector just went off…. they usually hang up.

I have also confronted them, asking how they can live with themselves and explaining that I work in IT and know that they are a scam. It is much more fun to get them so angry they hang up on you, than to just hang up on them.

Keep safe.

David

This article was originally posted on http://www.winthropdc.com/blog.

Filed under: Fun, Public Service Announcement Tagged: Friday Funny, Fun

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Friday Funny: Fake Microsoft Scammer Tries to Scam Ex Microsoft Employee

July 8, 2016 · WinthropDC · No Comments
Tags: , , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 61

#GPPT GP Power Tools Feature Demonstration Videos

David Meego - Click for blog homepageA few of you might have already noticed a couple of changes to the GP Power Tools portal and to the Winthrop Development Consultants YouTube channel.

What’s new is the release of the first in a series of new GP Power Tools Feature Demonstration videos.

We will be releasing a series of feature demonstration videos which are designed to be both a sales tool and also a support tool.  You should be able to watch the video to show you what the product can do, as well as learn how to use the features yourself.

The first video in the series covers one of GP Power Tools’ most popular features….

GP Power Tools – Company Based Color Schemes (direct link)

You can find the videos on a new GP Power Tools Videos page accessible from the GP Power Tools Portal page or by using the menu on the blog.

Enjoy

David

This article was originally posted on http://www.winthropdc.com/blog.

Filed under: Dynamics, GP, GP Power Tools, Microsoft, Products, Training Tagged: GP Power Tools, GPPT, Training

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#GPPT GP Power Tools Feature Demonstration Videos

July 6, 2016 · WinthropDC · No Comments
Tags: , , , , , , ,  · Posted in: Blogs I Follow Total Views: 60