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Backups and Cloud Storage

David Meego - Click for blog homepageEvery few years, I have posted blog articles about backups and how important they are. Today it is time for another article on this topic as times have changed and you might not be as safe as you thought you were. I know this as a good friend of mine has just suffered the scenario I am about to discuss first hand ….

By now you should know some of the basics of a good backup regime. Below is my personal list of guidelines:

  • Backup up anything you are not willing to lose. Programs can be replaced, data can’t.
  • Backup often so your latest data is safe. How many hours/days can you lose?
  • Backup to a separate physical drive. Don’t trust a single drive not to fail.
  • Backup to multiple drives and cycle through them, so you have a history.
  • Take at least one backup drive offsite, in case of disaster.
  • Verify backups, especially if using media like tapes or optical discs (CD/DVD).
  • If you find a problem, don’t backup. You might overwrite good data with bad.

Now, I will have to add some of new guidelines:

  • Do not have all backup drives connected and available to any single machine.
  • Backups to cloud storage (OneDrive, DropBox, etc.) can be a good idea.
  • Using automatic synchronisation of your data to cloud storage can be a good idea.
  • However, don’t rely only a cloud storage backup as your only backup.

The scenario that my friend recently faced was this. Her personal computer was set up to synchronise her personal documents with a cloud storage provider. So all her documents and photos were saved into the cloud. Sounds great. If the computer is stolen, or there is a fire or if the hard drive fails, the data is safely stored in the cloud and can be recovered.

Having the automatic synchronisation enabled means that you never have to remember to update changed or new documents and photos to the cloud, it just happens for you. This is wonderful …. until …. nasty people out there created crypto viruses.

Crypto viruses such as CryptoLocker and CryptoWall are ransomware which once on your computer will encrypt your personal data (on local, external and network drives). Then they will ask for money (usually in Bitcoins) to decrypt your files. Usually, there is a deadline as well, after which the private key used to encrypt the files will be destroyed.

Even though, it is possible to remove the virus itself, the encrypted files usually cannot be recovered. Paying the money has no guarantee that you will get your files back and only encourages these sorts of viruses.

So you may ask “What’s the problem, the data was safely backed up in the cloud?”

The answer is yes, it was backed up and due to the automatic synchronisation, all the updated and now encrypted files happily updated over the originals and made them inaccessible.

Moral of the story: Don’t rely on synchronised cloud storage as your ONLY backup.

Previous articles on backing up your data:

Hope this helps you avoid disasters


This article was originally posted on

Filed under: News, Public Service Announcement Tagged: General, News

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Backups and Cloud Storage

March 2, 2015 · WinthropDC · No Comments
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CBM Cash Receipt Customer GL Posting Account Error

A user reported this issue when he tried to enter a cash receipt in CBM module. Following error message prevented him from continuing further.

Screen Shot 2015-02-23 at 3.10.24 PM

This error was confirmed to be happening only for one particular customer record. For all other customers, it worked.

We basically do not have posting accounts setup for each customer or customer class. So it is absolutely no way due to missing posting accounts. Several minutes later, decided to compare customer records between this particular customer and one other customer that’s working.

REASON: Customer Class ID for this customer record was wrong and was not part of the list of customer classes that we have setup on our company. Because this class ID was wrong, posting accounts validation stopped right there and threw a message that was totally irrelevant to actual reason.

RESOLUTION: I changed the customer class ID for this customer with an existing one. User could then enter a cash receipt in CBM.

Troubleshooting issues successfully is probably the best way to end a business day!


Filed under: #MSDYNGP, Cashbook, CBM, Troubleshooting

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CBM Cash Receipt Customer GL Posting Account Error

February 23, 2015 · Vaidyanathan Mohan · No Comments
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How to disable "Checking for newer builds" message in Rockton software products

Given the well-deserved popularity of Rockton Software’s ( products, such as ‘SmartFill’ and ‘The Dynamics GP Toolbox’, it has come to my attention that it checks for newer builds each time you sign in. Kind of like the ‘Welcome to Dynamics’ trill from years ago, this can get annoying. Fortunately, Rockton has addressed this issue and published the following KB article to address it.

Jim Moore, at Wesco Valve and Manufacturing Company ( was kind enough to send me the article below: 

Disabling the “Checking for newer builds…” message. Note: This setting is user-specific.

Option 1.

To disable this feature, go through the following steps:

  1. Click on the Help icon in the upper-right corner of GP.
  2. Select Rockton Software Support at the bottom of the list.
  3. On the menu, click Settings >> Rockton Software Preferences.*
  4. Under the User-specific settings section, bring up the individual user for whom you want to change the setting.
  5. Unmark the Enable check for newer builds at the login for each user that doesn’t want to have that process run.

Note: These settings are stored in a table in the DYNAMICS database, so you don’t need to do this at each workstation.

*Step 3, the path may vary. It may be Rockton Software Support | Preferences | Rockton Global Settings.
Note: All users will be marked by default but the check for newer builds will only appear for PowerUsers and users assigned to the Administrator role for Rockton Software products within Security. If you use Auditor, then it is based on those users you marked as Admins. in the Auditor System Settings window.
Option 2.
To do a mass update on the table that the information is stored in, you can run the following script in SQL Management Studio.  You can then view what the values are for that particular setting in the RS_Global_Setting_Value column (1 = Enabled and 0 = Disabled)**. Be sure to have a backup made prior to running the script.


UPDATE RSIGLOBL SET RS_Global_Setting_Value = 0 WHERE RS_Global_Setting_Key = ‘EnableNewerBuildCheck’

More Information:
When you install any Rockton product after turning this off, you will receive a prompt at the end of the install to re-enable the setting if it has been disabled. 
**It is recommended that you leave at least one person enabled, so that they are notified when a new build is available.

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How to disable "Checking for newer builds" message in Rockton software products

February 19, 2015 · Leslie Vail · No Comments
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Where is Menus for Visual Studio Tools for Microsoft Dynamics GP 2015?

David Meego - Click for blog homepageHello again

This article follows on from the Where is the Support Debugging Tool for Microsoft Dynamics GP 2015? post from yesterday.

Back in May 2008 I was at the Microsoft Dynamics GP Technical Airlift in Fargo, ND, USA and was attending Developer Toolkit training run by Steve Gray.  On the last day of the training I came up with an idea which would allow menu navigation entries to be dynamically created and called via an API exposed to Visual Studio Tools. Encouraged by Steve and Leslie Vail I turned the concept into a prototype by the end of the day. Menus for Visual Studio Tools for Microsoft Dynamics GP was born.

After discussions with the development and support teams, it was agreed that if I was to do all the development, documentation and testing work, that Menus for Visual Studio Tools could be released publically for developers to use.

The first build was released for Microsoft Dynamics GP version 10.0 in September 2008. The tool was only meant to be for version 10.0 as the plan was to provide similar functionality within the core product in the next release. Well, it turned out that other development work took priority and so I had to develop and release Menus for Visual Studio Tools for version 11.0 (GP 2010) in June 2010 and again later for version 12.0 (GP 2013 and GP 2013 R2) in December 2012.

Since I left Microsoft in October 2014, Microsoft Dynamics GP 2015 has been released and no one within Microsoft has updated Menus for Visual Studio Tools to work with the new version.

I know many of you want to know what the future of the tool is and when it will be available for Microsoft Dynamics GP 2015.

Like the Support Debugging Tool, I am negotiating to gain ownership of the code so that I can update it for future versions. Working with the legal department of a huge organisation like Microsoft can be hard work and things take a long time. I am hoping to get an agreement in place soon.

Once I have control of the code again, it will be updated and rebadged as a product of Winthrop Development Consultants.

My plan at this stage is to offer the existing functionality at no charge.

If there is demand, I would like to extend the functionality to include integration with other system features of Microsoft Dynamics GP such as Home Page, Toolbars, Area Pages, Navigation Pane, Security, Lists, SmartLists, etc. For this advanced version, there will probably be a nominal annual subscription fee per site to cover the development costs.

So here is your chance to let me know if you want an advanced version and what “Dexterity only” functionality you want exposed to make it easier to develop code in Visual Studio. Please post comments with your thoughts.

Looking forward to your feedback.


This article was originally posted on

Filed under: 2015, Dynamics, GP, Menus for Visual Studio Tools, Microsoft, News, Products Tagged: GP 2015, Menus for Visual Studio Tools, MVST, News

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Where is Menus for Visual Studio Tools for Microsoft Dynamics GP 2015?

February 19, 2015 · WinthropDC · No Comments
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Where is the Support Debugging Tool for Microsoft Dynamics GP 2015?

David Meego - Click for blog homepageHello everyone

As most of you know I am the developer of the Support Debugging Tool for Microsoft Dynamics GP (SDT).

The SDT has been provided free of charge to Partners and Customers (via their partners) in the Dynamics community since its release in September 2008. The tool and its feature set have come a long way from the public release of build 9 for GP versions 8.0, 9.0 and 10.0.

Six years later in September 2014 I released the latest version of the tool: build 19 for GP versions 10.0, 11.0 (GP 2010) and 12.0 (GP 2013 & GP 2013 R2).

The day after I released build 19 I was given one month’s notice that I would be made redundant (laid off) by Microsoft.

Now, the Support Debugging Tool was and has always been my pet project. It took a lot of work to persuade the powers that be to allow it to be made publically available. All the development and most of the ideas have come from me, including design, coding, documentation, testing and support. Much of the vast number of hours of time invested have been my personal out of hours time.

While there had been discussion with both the Development and Support teams, there was never any real interest from them to make the tool more official. This is why you will be told that the tool is unsupported by Microsoft and not widely used by the support team. Even though it was originally created as a tool to help the support team debug problems… hence the name.

Now that I have left Microsoft, the tool is “in stasis”. It is still available for download, but there will not be any further development by Microsoft. That is why it is not available for Microsoft Dynamics GP 2015 yet.

So, the next question is “What is the future for the Support Debugging Tool?”.

The answer is that I have been negotiating with Microsoft, since I was told I would be leaving, to gain ownership of the code. Sadly, this process is taking much longer than I had hoped but progress is being made.

Once the agreement is finalised, the Support Debugging Tool will be updated and reborn as a product of Winthrop Development Consultants and sold for a nominal charge per site using an annual subscription model.

“But wait” you cry “It was free, why will there be a cost now?”

As I am no longer getting a salary from Microsoft, I need to be able to cover the costs of the continued development of the tool. I have lots of ideas to make the tool better, easier to use and more powerful and with your support and feedback will make a better tool for the community to help support and administer Microsoft Dynamics GP.

This change of ownership will also provide a great opportunity to change the name of the tool. For too long the word “Debugging” or even “Support” has scared people away from the tool. Even the initials, SDT, make people think about unmentionable diseases.

I have some ideas for a new name, but would love to your input. So all the people who always told me you don’t like the name, here’s you chance, post a comment with ideas for a new name.

Think of something that encompasses all the features which the tool can assist you with; logging, troubleshooting, resource info, security, screenshots, system reports, triggers, scripting (SQL and Dexterity), data transfer, pre upgrade checks and much more.

Looking forward to your feedback.


PS: If you haven’t responded on the Support Debugging Tool feedback survey yet, please do as your feedback is valuable.

This article was originally posted on

Filed under: 2015, Dynamics, GP, Microsoft, News, Products, Support Debugging Tool Tagged: GP 2015, News, SDT, Support Debugging Tool

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Where is the Support Debugging Tool for Microsoft Dynamics GP 2015?

February 18, 2015 · WinthropDC · No Comments
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Tech Tuesday: Will Removing a Modified SmartList Remove It’s Favorites?

This week our Tech Tuesday is from Jared Dux, he will be answering the question: Will removing a modified SmartList remove it’s favorites?
The answer is yes and no – it depends on when the favorite was created. The example below demonstrates what you can expect if you decide to remove a SmartList that was modified using SmartList Builder. Starting with

Tech Tuesday: Will Removing a Modified SmartList Remove It’s Favorites?

February 17, 2015 · Frank Hamelly MCP-GP MCT MVP · No Comments
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VIDEO: SmartList Builder Self Paced Training Overview

Have you heard of our latest training opportunity? We released our new SmartList Builder Self-Paced Online Training earlier this year with the goal of supplying you and your team with the opportunity to obtain all the skills you need to become a SmartList Builder expert at your own pace.

Want a quick overview? View our video below:

Again, we offer this training for $500 per company

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VIDEO: SmartList Builder Self Paced Training Overview

February 16, 2015 · Frank Hamelly MCP-GP MCT MVP · No Comments
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