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GP 2015 R2 Upgrade Issues & Possible Solutions

There is a GP community forum question that discuss about GP 2015 R2 upgrade errors. As always, contributors have poured in their thoughts and possible solutions to fix these issues.

Read the question here: GP 2015 R2 errors during update & Fixes

I recommend this post to everyone who are planning to upgrade to GP2015 R2 soon. This may save a lot of time.

Thank you GP community for being selfless, informative and helpful.

Vaidy

Filed under: #MSDYNGP, Dynamics GP 2015, GP 2015, GP2015R2, Microsoft Dynamics GP, Troubleshooting, Upgrade

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GP 2015 R2 Upgrade Issues & Possible Solutions

June 4, 2015 · Vaidyanathan Mohan · No Comments
Tags: , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 118

Video Friday – Advanced Bank Reconciliation for Microsoft …

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Video Friday – Advanced Bank Reconciliation for Microsoft …

April 17, 2015 · ldiamond@verticalsol.com · No Comments
Tags: , , , , , , ,  · Posted in: Blogs I Follow Total Views: 46

Silverlight "ArgumentException: An item with the same key has already been added" when attempting to print a report

It’s been about 3 months now since working with Microsoft Dynamics GP 2015 in our production environment. To recap, at Intelligent Partnerships we run all our information technology infrastructure on Microsoft Azure. A big reason for this, of course, is the high degree of mobility required by our consulting staff and the ability to access demo environments and be able to enter timesheets and expenses from anywhere in the world they happen to be. In addition, we need to be able to run our business and access our financials and analytics without being constrained to a particular geographical location. As such we rely heavily on Dynamics GP’s Web Client and Business Analyzer to achieve these goals.

One of the issues we started noticing with Web Client recently is, when you attempt to print a report – Standard or Template – but cancel out the printing on the Report Destination window, then attempt to print the report once more, we would receive the following Silverlight error message:

Severity: Critical Summary: A server side exception of type “ArgumentException” has occurred. Details: ArgumentException: An item with the same key has already been added. at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Hierarchy`1.Add(T ancestor, T item) at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexRuntimeStateResourceManager.Register(DexUri parentId, IWCDexWindow window) at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.Adapters.WCDexFormOpenStateChangedNotificationAdapter.Notifications_FormOpenStateChanged(Object sender, DexUriEventArgs`1 e) at System.EventHandler`1.Invoke(Object sender, TEventArgs e) at Microsoft.Dexterity.Runtime.Interop.DexNotification.OnFormOpenStateChanged(DexUri uri, DexFormOpenState value) at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MsaCommandExec(Int16 tag) at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.<>c__DisplayClass26.b__25() at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.ExecuteMsaAction(Func`1 interopAction, String entryPoint) at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MacroSystemCommandExecute(Int16 tag) at Microsoft.Dexterity.Runtime.Interop.DexMacroSystem.CommandExecute(Int16 tag) at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.ProcessCommandExecuteInstanceResourceMessage(IWCDexMessage msg) at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.Process(IWCDexMessage message) at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.SendMessage(IWCDexMessage message) at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.MainEventLoop()

This particular error was received attempting to print a sales order processing quote, but we have been able to reproduce from other windows. While I don’t claim to understand all these exceptions, this particular one seems to refer to an issue caused by a “key” being added twice to the same “Generic.Dictionary” collection. Since the action causing the error seems to be a second attempt at printing a report – the same report it seems – somewhere along the lines it would appear that some value isn’t being cleared out from the collection of reports being printed which would cause a duplicate key. Again, pure speculation.

Nonetheless, in speaking to the Dynamics GP development team, it seems to be this issue has been written up and may be solved in the upcoming hotfix release. This issue can be reproduced in Microsoft Dynamics GP 2015 build 14.00.0619 (January Hotfix).

Until next post!

MG.-
Mariano Gomez, MVP
Intelligent Partnerships, LLC
http://www.intelligentpartnerships.com/

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Silverlight "ArgumentException: An item with the same key has already been added" when attempting to print a report

March 11, 2015 · Mariano Gomez · No Comments
Tags: , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 97

CBM Cash Receipt Customer GL Posting Account Error

A user reported this issue when he tried to enter a cash receipt in CBM module. Following error message prevented him from continuing further.

Screen Shot 2015-02-23 at 3.10.24 PM

This error was confirmed to be happening only for one particular customer record. For all other customers, it worked.

We basically do not have posting accounts setup for each customer or customer class. So it is absolutely no way due to missing posting accounts. Several minutes later, decided to compare customer records between this particular customer and one other customer that’s working.

REASON: Customer Class ID for this customer record was wrong and was not part of the list of customer classes that we have setup on our company. Because this class ID was wrong, posting accounts validation stopped right there and threw a message that was totally irrelevant to actual reason.

RESOLUTION: I changed the customer class ID for this customer with an existing one. User could then enter a cash receipt in CBM.

Troubleshooting issues successfully is probably the best way to end a business day!

VAIDY

Filed under: #MSDYNGP, Cashbook, CBM, Troubleshooting

Continue reading here:
CBM Cash Receipt Customer GL Posting Account Error

February 23, 2015 · Vaidyanathan Mohan · No Comments
Tags: , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 121

Welcome to the Microsoft Dynamics GP Engineering Team blog

Now, here’s something you don’t see every day: in the trench software development and testing engineers having time to write anything other than code. Well, the Microsoft Dynamics GP Engineering Team (consisting of the Development Engineering and Testing teams) have decided to break their ‘silence’ (so to speak) to pick up their digital pens and deliver some awesome content.

From this group you can expect content around the inner works of Service Based Architecture, Workflow and myriads of other engineering topics.

If you are an avid Microsoft Dynamics GP development engineer, a Microsoft Dynamics GP ISV, a technical consultant looking to propel your knowledge to new heights, then this new resource is for you! Expect coverage from folks like Alice Newsam, Rob Anderson, Michael Hammond, Chris Rudolph, Yuri Mikeev and others.

Below please find the link to the Dynamics GP Engineering Team Blog:

Dynamics GP Engineering Team Blog

Until next post!

MG.-
Mariano Gomez, MVP
Intelligent Partnerships, LLC
http://www.intelligentpartnerships.com/

Disclaimer: the above banner is not an official Microsoft or Microsoft Dynamics GP Engineering Team logo and was created solely for the purpose of bringing attention to the team’s new Community site.

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Welcome to the Microsoft Dynamics GP Engineering Team blog

January 20, 2015 · Mariano Gomez · No Comments
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GP 2015 Web Client Installation – Port Conflict Issue & Resolution

I have been doing some R&D with GP2015 (Desktop & Web Client) on my virtual machine for almost a week now. On that note, let me share with you one particular issue, that’s a bit silly, yet possible to be faced by many of you out there.

I had a working instance of GP 2015 Web Client on my VM (that’s connected to my work domain). I uninstalled it due to an SSL conflict with local web site. Uninstall went on smoothly.

I worked on that local web site stuff and decided to install web client back. When I began the installation, following error message happened:

Screen Shot 2015-01-02 at 3.49.01 PM

Screen Shot 2015-01-02 at 3.50.47 PM

I had no idea about this port, as this port number was never used while setting up the web client installation. I am not an expert in networking either. So googled this error and got this link on Microsoft Support KB: How to determine which program uses or blocks specific transmission control protocol ports in Windows.

I used the command netstat -ano to figure out which process is using the port 48665. Below is the list that I got:

Screen Shot 2015-01-02 at 3.50.25 PM

Highlighted on RED box is the one that was using the port 48665. This process was System Process, as found through Task Manager:

Screen Shot 2015-01-02 at 4.15.35 PM

Well, only to that extent could I proceed. My instinct asked me to restart the VM once and see if that clears this port. And it did.

Screen Shot 2015-01-02 at 3.55.00 PM

And my web client installation went on well and completed without any issues.

Reason: After uninstalling my Web Client earlier, I did not restart my machine. I continued with the local web site task and tried to install Web Client again. Previous installation would have held that port (just my assumption) and did not release it till I restarted my VM.

Resolution: If you are going to install Web Client, just make sure that you restart the server.

On my next post, I shall discuss about an issue that I faced while uninstalling my web client and the resolution to the same.

VAIDY

Filed under: #MSDYNGP, Dynamics GP 2015, GP 2015, GP Web Client, GP2015, Microsoft Dynamics GP, Troubleshooting, Web Client

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GP 2015 Web Client Installation – Port Conflict Issue & Resolution

January 2, 2015 · Vaidyanathan Mohan · No Comments
Tags: , , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 142

Dynamics GP 2015 Upgrade Process & Paths

With the release of Dynamics GP 2015, it’s time to start planning for the upgrade to Dynamics GP 2015. Here is quick summary on the upgrade process, path & supported version.
Hope this helps everyone as I have also processed through one!
Upgrade Paths:
Sr. No
From
Upgrade Path For GP 2015
1
GP 8.0
GP 8.0 >> GP 10.0 >> GP 2013 SP2 >> GP2015 RTM ( 14.00.0524 or Later)
2
GP 9.0
GP 9.0 >> GP 10.0 >> GP 2010 SP4 >> GP2015 RTM ( 14.00.0524 or Later)
OR
GP 9.0 >> GP 10.0 >> GP 2013 SP2 >> GP2015 RTM ( 14.00.0524 or Later)
3
GP 10
GP 10.0 >> GP 2010 SP4 >> GP2015 RTM ( 14.00.0524 or Later)
OR
GP 10.0 >> GP 2013 SP2 >> GP2015 RTM ( 14.00.0524 or Later)
4
GP 2010
GP 2010 SP4 >> GP2015 RTM ( 14.00.0524 or Later)
OR
GP 2010 SP4 >> GP 2013 SP2 >> GP2015 RTM ( 14.00.0524 or Later)
5
GP 2013
GP 2013 SP2 >> GP2015 RTM ( 14.00.0524 or Later)
OR
GP 2013 R2 >> GP2015 RTM ( 14.00.0524 or Later)
Registration Keys:
To upgrade to Dynamics GP2015, all current customer on Business Ready Licensing (BRL) or Module Based Licensing (MBL) must contact their partner & upgrade/transit their licenses to Dynamics GP2013/Dynamics GP2015. (Must).
You Won’t Be Upgraded Or Upgrade Will Not Have This Functionality For You, IF?
1-      Language Not English:
This initial release of Microsoft Dynamics GP 2015 is the English language release.  If you are currently using translations for French or Spanish, you should wait to install Microsoft Dynamics GP 2015 until those languages are available (Will Be Available in H1 CAL 2015).
2-      U.S Payroll Tax Update Will Not Work:
The U.S. Payroll Automatic Tax Engine does not work with Microsoft Dynamics GP 2015 RTM.
Check on partner source or customer source for the script to run and have this fixed in Jan-2014 table.
3-      Cannot Upgrade Having U.S Payroll Tax 2014 Update Installed(KB 3006930 or KB 3006900):
If you have installed the 2014 Year-End update for U.S. Payroll (KB 3006930 or KB 3006900) or the 2014 Year-End/2015 Tax table update for Canadian Payroll on Microsoft Dynamics GP 2010 or Microsoft Dynamics GP 2013, you will not be able to upgrade till the January Hotfix for Microsoft Dynamics GP 2015 is released.
4-      No Longer There For You:
Good Bye for Business Portal. No upgrade for Business Portal to Microsoft Dynamics GP 2015.

5-      No SharePoint Workflow, Define New Workflows:
There is no upgrade for Workflow for Microsoft Dynamics GP that ran on top of SharePoint. Workflow functionality for Microsoft Dynamics GP now exists within the Microsoft Dynamics GP product itself. 
6-      No Management Reporter Till MR CU11:
Management Reporter CU11 will release later in December 2014. Until that time, MR is not compatible with Microsoft Dynamics GP 2015.
what is supported vs what is not support:
Here is the list of what is fully supported by upgrading to Dynamics GP 2015.
Not Supported:
1-      Database Engine:
a.       Microsoft SQL Server 2008 all editions & Below
2-      Windows Server Operating Systems:
a.       Windows Server 2003 all editions & Below
3-      Windows Client Operating Systems:
a.       Windows XP all editions
b.      Windows Vista all editions
4-      Office Applications:
a.       Microsoft Office 2007 & Below
b.      Office Communicator 2007 & Below.

Happy Upgrades.

Read this article:
Dynamics GP 2015 Upgrade Process & Paths

December 16, 2014 · Waqas Butt · No Comments
Tags: , , , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 359