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CBM Cash Receipt Customer GL Posting Account Error

A user reported this issue when he tried to enter a cash receipt in CBM module. Following error message prevented him from continuing further.

Screen Shot 2015-02-23 at 3.10.24 PM

This error was confirmed to be happening only for one particular customer record. For all other customers, it worked.

We basically do not have posting accounts setup for each customer or customer class. So it is absolutely no way due to missing posting accounts. Several minutes later, decided to compare customer records between this particular customer and one other customer that’s working.

REASON: Customer Class ID for this customer record was wrong and was not part of the list of customer classes that we have setup on our company. Because this class ID was wrong, posting accounts validation stopped right there and threw a message that was totally irrelevant to actual reason.

RESOLUTION: I changed the customer class ID for this customer with an existing one. User could then enter a cash receipt in CBM.

Troubleshooting issues successfully is probably the best way to end a business day!

VAIDY

Filed under: #MSDYNGP, Cashbook, CBM, Troubleshooting

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CBM Cash Receipt Customer GL Posting Account Error

February 23, 2015 · Vaidyanathan Mohan · No Comments
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Microsoft Dynamics GP 2015 Identity Management

Hi everyone! It’s been hectic around here with a few projects going live in these days, in addition to preparations for Convergence 2015 here in Atlanta.

I wanted to draw your attention to two videos currently posted on the Microsoft Dynamics YouTube channel, related to the Identity Management feature.

Identity Management was introduced with Microsoft Dynamics GP 2013 R2, so is probably good to go back and review the original feature design goal with Tara Higgins with the Partner Technical Consulting team.

With Dynamics GP 2015, the feature was extended to cover authentication with organizational accounts, which provides single sign-on capabilities for Microsoft Azure AD accounts. Identity Management for organizational accounts is a web client feature only. Take a look at this video by my buddy Jason Lech with the Escalation Engineering team.

My goal is to release a video showing a real life example on how to set this up. So stay tuned.

Until next post!

MG.-
Mariano Gomez, MVP
Intelligent Partnerships, LLC
http://www.intelligentpartnerships.com/

Originally posted here:
Microsoft Dynamics GP 2015 Identity Management

February 12, 2015 · Mariano Gomez · No Comments
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Modifier Quick Tip for Fixed Assets – Don’t check that box!

 

This came up recently on the forum. A user had modified the ‘Asset User Data’ window. The window previewed perfectly in Modifier, the Modified/Alternate Forms and Reports ID was correctly set, and there was even a period before the window title on the window. However, the window still looked the same as it did when before the modification. What’s going on here?

What’s going on has to do with your choices in the Company Setup window for Fixed Assets. One of the Option items is a checkbox for ‘User Data Auto Format’. If this box is checked, any Modifier changes you make are overridden by the system, and the window displays as it did before it was modified.

The moral of this story is – if you want to modify the Asset User Data window, be sure to uncheck the ‘User Data Auto Format’ checkbox.

Enjoy!

Leslie

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Modifier Quick Tip for Fixed Assets – Don’t check that box!

February 10, 2015 · Leslie Vail · No Comments
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Microsoft Super Bowl XLIX Commercials: #Empowering

Super Bowl XLIX is now over and congratulations are in order for the now 4-time champion, the New England Patriots organization led by head coach Bill Belichick and quarterback Tom Brady. I must also extend congrats to the Seattle Seahawks who put up quite the fight until the end, and simply could not complete the rare feat of a back-to-back championship.

You can catch the game highlights below:

And speaking of winners, how about those touchy Microsoft #Empowering Super Bowl commercials (remember Super Bowl XLVIII ones?) Microsoft came up with two real life examples showing where their technology is being applied to improve the lives of people. You be the judge of these two ads.

Braylon O’Neill’s story

Microsoft Super Bowl Commercial 2015: Braylon O’Neill   

Braylon was born with a strong sense of determination. He was also born without the two bones that make up the lower leg: the tibia and the fibula.

At just 11 months old, Braylon was fitted with his first prosthesis. His doctors use technology to track his gait mechanics and make adjustments that maximize his strength and performance. Braylon is now an unstoppable speed demon – in races with CAF (Challenged Athletes Foundation) he has taken home medals and inspires others to reach beyond their limits

Estella Pyfrom’s story

Microsoft Super Bowl Commercial 2015: Estella’s Brilliant Bus

Estella Pyfrom could have chosen to enjoy a nice quiet retirement. Instead, she had an idea that would change her life and the lives of thousands of families.

At the age of 71, Estella decided to spend her life savings and build a bus to bring technology to underserved communities. Today, Estella’s Brilliant Bus has helped more than 60,000 children gain access to technology and envision a bigger, brighter future for themselves.

Click to find out more about Microsoft #Empowering. Catch more Super Bowl XLIX videos on the NFL’s YouTube Channel.

Until next post!

MG.-
Mariano Gomez, MVP
Intelligent Partnerships, LLC
http://www.intelligentpartnerships.com/

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Microsoft Super Bowl XLIX Commercials: #Empowering

February 2, 2015 · Mariano Gomez · No Comments
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The Great Plains Wall of Fame

I have a 3 week, all expenses paid vacation in Fargo, ND in January at the Microsoft offices, learning some of the finer points of Dynamics AX.  As such, I thought I’d share some of the remarkable sights here.  These two walls, in the hallway as you enter the Horizon Building from the Vista Building on the Microsoft Campus, display an interesting collection of news articles from the early days of Great Plains, up through when Microsoft bought the company in 2001.  Pretty cool to take in the history of the application that so many of us have based careers on.

* Click on either image to enlarge

Thanks Doug Burgum!

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The Great Plains Wall of Fame

January 21, 2015 · Frank Hamelly MCP-GP MCT MVP · No Comments
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Tech Tuesday: Setting Timeout for SmartView Internal and SmartView External

Each week we like to give you a bit of technical news that could benefit you now or in the future with our products! This week’s Tech Tuesday is from our Quality Assurance, Jared Dux, on timeout errors within SmartView Internal and External.

If you are reporting a large number of records and fields you may have ran into a timeout error as seen below.

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Tech Tuesday: Setting Timeout for SmartView Internal and SmartView External

January 7, 2015 · Frank Hamelly MCP-GP MCT MVP · No Comments
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GP 2015 DYNAMICS DB Upgrade – Issue & Resolution

This issue is probably remote and may not be faced by many of you out there. But I thought I would share this information with you all, just in case.

Issue: I was upgrading my GP 2013 to GP 2015. By the time, GP Utilities (almost) finished, it got stuck with an error while updating the table SY_Company_MSTR (Company Master) as shown below. I have tried to capture the entire error details on one screen:

Screen Shot 2015-01-03 at 8.34.42 PM

Error Explanation on Table Error Details had more information that I could not capture above. Below is that additional information. I’d rather say, that’s the exact error message:

Screen Shot 2015-01-03 at 8.35.16 PM

While that greyed portion denotes a company DB name.

Reason: I copied one company database (out of 8) backup from my production environment, restored it on my test machine and ran the utilities to upgrade to GP 2015. When Utilities tried to update Company Master table (SY01500, SY_Company_MSTR), it found records pertaining to companies other than one that’s existing on my test machine while it could not find the respective databases physically.

Resolution: If you are going to have less companies on your upgrade scheme than what’s there on your original GP environment, then you must run Clear Companies script. This script will clear all records pertaining to companies that are not physically available on your SQL instance.

Once I cleaned up the company records, my upgrade process went on successfully.

VAIDY

Filed under: #MSDYNGP, Dynamics GP 2015, GP 2015, GP Utilities, GP2015, Microsoft Dynamics GP, SQL Scripts, T-SQL, Troubleshooting, Upgrade

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GP 2015 DYNAMICS DB Upgrade – Issue & Resolution

January 5, 2015 · Vaidyanathan Mohan · No Comments
Tags: , , , , , , , ,  · Posted in: Blogs I Follow Total Views: 50