Tag: support debugging tool
That’s so very awkward… You can’t get PowerPivot 2013 with Office Professional 2013.
Hi I recently had a support request where, due to time differences, I was not able to immediately stream / screen share. It was also difficult to understand the exact set of steps taken leading up to the issue. Due to these difficulties, a viable option was to record the exact set of steps taken leading up to the problem. This is where Windows Problem Steps Recorder (PSR) came into play. The following is an overview as to steps to run PSR. 1. Overview Problem Steps Recorder can be used to automatically capture the steps performed by a user on a computer running Windows 7, 2008 R2, 8, and 2012, including a text description of where they clicked and a picture of the screen during each click. This capture is then saved to a file that can be used by a support professional to help the user troubleshoot the issue or understand what steps were taken by the user. The output describes what the user did as well as screen shots of what was going on at the time. In addition, the screenshots included are clickable to view full size.
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The Dynamics GP Blogster . “Your Microsoft Dynamics GP world without barriers” … Older Post Home.
My good friend, Mariano Gomez ( The Dynamics GP Blogster ) raised this issue recently. He wanted to use the method I discussed in my previous Quick Tip post: Quick Tip: Accessing Third Party Table Buffers using anonymous tables to gain access to the third party table so he could display it in a Scrolling Window on his form.
If there are any SharePoint users who also happen to be my blog readers, please note that we have a SharePoint Conference for Business Users in Atlanta, called SHARE . The above link take you to Wendy Neal’s blog post on her blog SharePointWendy . VAIDY